About: Ealing Hospital

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I arrived at A&E on the 23rd of March 2012, after visiting my GP suffering from jerky movements. I am on Lithium so it is important that I do not reach toxic levels therefore my GP prepared a covering letter and sent me to Ealing A&E. The receptionist at A&E did not bother understanding the issue and sent me to Ealing Urgent Care Centre. I tried to explain that I need blood taken but she insisted that she could not see me!

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Response from Ealing Hospital

We are sorry to learn about your experience. We take such feedback seriously and would like the opportunity to discuss this with you in more detail.

Please kindly contact our Patient Advice and Liaison Service (PALS) on freephone 0800 0641120 or by e-mail at pals@eht.nhs.uk

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