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Friendly and caring staff, positive experience of...

Story from nhs.uk

"Friendly and caring staff, positive experience of..."

About: Southmead Hospital

What I liked

I visited the MIU after injuring my arm. The staff there were friendly and non judgemental, they treated me with dignity and respect at all times. The particular nurse that treated me was supportive, made me feel at ease, and gave a high standard of care at all times. They made a difficult situation a lot easier. I would certainly recommend this MIU to others.

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Responses

Response from Southmead Hospital 12 years ago
Southmead Hospital

Submitted on 23/03/2012 at 08:14
Published on nhs.uk on 24/03/2012 at 04:01

Dear Anonymous

Thank you for taking the time to post your comments about the Minor Injury Unit (MIU) Services at Southmead Hospital. I am glad you found your treatment and the professionalism of the staff so positive. Your kind comments have been passed in to the staff at the Unit.

I hope that you make a full and swift recovery from your injury.

Kind regards – Steve Sykes

Advice and Complaints Manager

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