"Sheer awful, neglectful and a terrifying..."

About: Liverpool Womens Hospital

What I liked

Staff worked well together coz all they did was talk at the desk in ward 2 gynie

Was ignored with my personal choice for care

Developed an infection due to their neglect

Would not recommend

What could be improved

Virtually everything! Which is such a shame as have been seeing the specialist at out patients and it's wonderful! Just that this ward and staff, imagine sending someone hone with an infection? Then realising their mistake and be readmitted?

Story from NHS Choices

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Responses

Response from Anne Bridson, Corporate Matron for Patient Experience, Liverpool Women's NHS Foundation Trust

I was very concerned to read about your experience, if you feel able to please would you get in touch with via anne.bridson@lwh.nhs.uk

Many thanks

Anne

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Response from Liverpool Womens Hospital

Please accept my sincere apologies for the delay in responding to you.

I was very concerned to hear about your experience when you were a patient in Gynaecology. I would very much appreciate it if you could get in touch with me to discuss further.

My email address is anne.bridson@lwh.nhs.uk. I am the Matron for patient Experience

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