"Felt cared for when having my blood taken"

About: Community Health Services / Phlebotomy

(as the patient),

Carla was extremely supportive as she asked what arm I would prefer her to use. This shows she works with the service users and cares for them in a good manner.

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Response from Kelly Owen, PALS, Knowsley Integrated Provider Services

Dear fantasm960,

Thank you for taking the time to leave a comment about the phlebotomy service. It is really important to us that our service users tell us about their experience of our services.

I will ensure that the phlebotomist concerned sees your feedback.

Kind regards,

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