"I was very impressed by the medical treatment and..."

What I liked

I attended an outpatient gynaecology unit followed by day surgery. This required pre-operative checks in between both of the above appointments.

All the care I received was efficient and yet caring. Everything was explained to me and I felt fully informed about the process. My husband was fetched from the waiting room as soon as I came round from the anaesthetic which was really nice for both of us. I was made cups of tea and given a sandwich- all appreciated.

All in all I was very impressed by the hospital. I wrote to the Board to thank everyone for their care and they kindly wrote back, which again was appreciated.

What could be improved

At the original gynaecology appointment I had a medical observer. It was not explained to me who she was and why she was there. In retrospect I found this a bit intimidating, especially due to the nature of the examination!