"very very poor"
About: Queen Elizabeth Hospital (Gateshead) Queen Elizabeth Hospital (Gateshead) Gateshead NE9 6SX
What I liked
the treatment and after care of my mother was nothing short of disgraceful. no one explained what they had done to her she was given incorrect information was told her stitches would come out their own 23 days after her operation she was in so much pain went to gp found out stitch should have been removed after 8 days. gp removed ten stiches was told by doctor she would only have 2or 3 stitches. she still doesn't know what they have actually done to her. it was not what she was told before operation. they were chucking patients out of their beds on the ward after they had major surgery to get day patients in avoid this hospital if at all possible. we shall be making a formal complaint and our gp will also be contacting them about my mothers treatment.
What could be improved
everything offers an appalling service