"All in all this was a very good experience."

About: Watford General Hospital

What I liked

I attended for a colonoscopy. The physical environment was pleasant but more importantly all the staff I came in contact with from booking the appointment to my actual colonoscopy were efficient and helpful.

I was very concerned about the procedure but I was kept informed and supported by the staff which created a calm and stressfree environment and I was able to relax. And in the event the procedure was nothing to worry about at all.

Thank you all for your support.

Story from NHS Choices

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Response from Watford General Hospital

Thanks ever so much for adding your comments to our NHS Choices page. Considering your understandable anxiety, we're pleased to hear our staff were so reassuring and carried out the 'gold standard of service' that we expect patients like yourself to receive. We will of course ensure that the team who supported your care receive your kind words.

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