"Millbrook Mental Health Unit? .. Respect would have been nice."

About: Nottinghamshire Healthcare NHS Foundation Trust / Adult mental health (inpatient)

(as a friend),

I have visited Millbrook several times over the past two months to support a friend. If I had not agreed to go with her she would not have gone. I was excited because she agreed to go but I felt the treatment I got when I got there was disgusting. On each unit I stood up to introduce myself and the staff on one occasion almost pushed my hand aside and then walked past me to speak to my friend. Another visit, the staff, both times looked through me as if I wasn't there. I went home thinking how disgusted I was at how I had been treated.

I do not know what the staff was thinking, all I know is I was there to encourage a friend to go for treatment. I did not say or do anything at the time as I was not going to make a fuss as my friend was trying to cope with her own stuff without another issue appearing. Was I being judged? I don't know!

Respect would have been nice. 3 visits and 3 disrespectful staff, NOT GOOD!

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Response from Julie Grant, Head of Communications, Nottinghamshire Healthcare NHS Trust

Hello ChrisMB

I'm sorry you feeel that you have been treated disrespectfully by our staff. It would be useful if you could be more specific about which area you were visiting. I will be in contact with the Unit Manager to see what they have to say. Thank you for posting - we appreciate all feedback whether good or bad.

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