"I was made to feel like a human being not a number..."

What I liked

I called in at the hospital to make an appointment for a chest x ray, the receptionist was so helpful and friendly you could not help but feel this was a well lead establishment. I was directed to the radiologist who greeted me with the same warmth I felt from the receptionist. They were just exemplary, put themselves out to accommodate me and helped all they could. If I had been an undercover boss those two would now be role models for the NHS. Finally the free parking just unbelievable these days.

Thank you

Harold

What could be improved

I have nothing negative to add

Anything else?

Who ever is responsible for hospital morale and team generation can be very proud of the members of staff I met.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››