"A very positive experience at New Victoria Hospital"

About: New Victoria Hospital / Day surgery

(as the patient),

On going in for my operation I was warmly welcomed which put me immediately at ease, thus allaying any fears I might have had. Everyone treated me with respect and couldn't have been kinder. Excellent doctor, nurses and kindly "admin" staff/maybe they are called domestics or auxiliaries!?! At my age this makes all the difference in the world!! My operation went well and everything was explained clearly and concisely. Altogether and very positive experience.

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Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Thank you for taking the time and trouble to provide your very kind and thoughtful comments following your operation at the Day Surgery Unit at the new Victoria Hospital.

It means a great deal to staff to read these comments, and I am very grateful that you did so. Your comments will be shared with Day Surgery staff.

Once again please accept my thanks for sending us these comments.


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