"My experience of New Victoria Hospital"

About: New Victoria Hospital (Glasgow)

(as the patient),

On my recent visit to the New Victoria Hospital in Glasgow, I found the following -

1. De-caff coffee only sold at cafe at lunchtime.

2. No de-caff tea.

3. "Gel" dispensers empty and few

4. Info point at lift on ground floor

5. No water cups at water

6. Poor facilities in ambulance room -

a. Poor ventilation

b. Perhaps a radio or tv

c. Atmosphere unpleasant - ladies in charge very nice.

7. Fluff and dirt in corridors.

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Responses

Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Thank you for sharing your experience of the facilities at the new Victoria Hospital, these comments have been shared with Facilities staff who will review what can be done to improve on each aspect highlighted.

Thank you for sharing these comments, it is greatly appreciated.

Paul

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