"Dreadful"

About: Manchester Royal Eye Hospital Manchester Royal Eye Hospital Manchester M13 9WL

Posted via nhs.uk 12 years ago

Anything else?
This comment is about my mothers experience whilst at this hospital. She is 84yrs old, already blind in one eye, and has to wait at least 2 hrs before seing a consultant/doctor everytime. The nursing staff are always snotty to her, making her feel worthless. I was appalled when she told me, as my mother never likes to complain. I shall be attending with her next time to assess everything. Our elderly should not be treated or left in this way, considering the Patients Charter states max 30mins waiting time!!!
The State of our NHS today!!!

More about:

Story from
nhs.uk

Do you have a similar story to tell?

Responses

Manchester Royal Eye Hospital

Submitted on 22/03/2012 at 13:17

Published on nhs.uk on 23/03/2012 at 04:01

We are very sorry to receive your comments and concerns via the NHS choices website. It is very difficult to respond to the specific concerns you have raised without being able to investigate in detail. We take all issues surrounding patient care very seriously. If you want to raise this issue please contact our Patient Advice and Liaison Service on 0161 276 8686 or by e-mailing pals@cmft.nhs.uk

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from Manchester Royal Eye Hospital

Activity

Show your support

Have you experienced something like this, here or elsewhere?

If so, show your support below.

I've experienced this

Or maybe your experience was different?

Opinions
Next Response	j
Previous Response	k

Opinions

Next Response

Previous Response

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

Dreadful

"Dreadful"

Responses

Keyboard Shortcuts