"Downright unacceptable and needs urgent addressing..."
About: Royal Bolton Hospital Royal Bolton Hospital Bolton BL4 0JR
What I liked
Today the 10th March 2012 we took our small granddaughter of 3 years old for treatment of a very distressing nature of vomiting over a period of 5 days in which she had lost weight. We arrived at the hospital at 12:00 hours and we had the longest wait for treatment, it was a disgrace, we left at 17:00 hours a total of 5 hours. I am not sure if this is a go slow attitude because of hospiutal cuts but it is unacceptable. Children are the most sensitive of creatures and demand immediate attention. The doctor in attendance said it was a shortage of staff. I find this condescending and a poor response and speaks of a go slow attitude. We all have work to do and part of it is not spending a life time with delays of this nature. The little girl was in much distress in fact the doctor after all this waiting tried to turn us away without medication for the child.
What could be improved
Much more care and better patient treatment with far less waiting 5 Hours is far two long for such treatment of a toddler. Very bad service
I would think the comments above would suffice.