"Upsetting"

About: Leicester General Hospital Leicester General Hospital Leicester LE5 4PW

Posted via nhs.uk 12 years ago

What could be improved
Communication skills are lacking in this department- was very badly let down by the consultant

More about:

communication

Story from
nhs.uk

Do you have a similar story to tell?

Responses

Leicester General Hospital

Submitted on 13/03/2012 at 12:37

Published on nhs.uk on 14/03/2012 at 04:01

Thank you for taking the time to share your experience of our Neurology service last May and I'm sorry that you felt the experience was unsatisfactory.
Over the past six months we have made some changes to try to improve our patient experience within this service at the General, however, I have passed on your comment to the Head of Service for Neurology so theya re aware.
If you feel you would like a more detailed investigation into your experience, please contact our Patient Information & Liaison Service (PILS) on freephone 08081 788 337 who will be happy to assist you in obtaining this from the Neurology service.

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from Leicester General Hospital

Show your support

Have you experienced something like this, here or elsewhere?

If so, show your support below.

I've experienced this

Or maybe your experience was different?

Opinions
Next Response	j
Previous Response	k

Opinions

Next Response

Previous Response

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

Upsetting

"Upsetting"

Responses

Keyboard Shortcuts