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"Poor"

About: George Eliot Hospital - Acute Services

What I liked

I was visit A&E after collapseing whilst out and I saw a nurse when I first arrived at A&E in an ambulance when they did a set of obs and Blood sugar on me also they asked for a urine sample. Then was left, my parents went to the nurse desk to inform the nurses that I had a headache and felt sick which are the common signs of concussion and I did not see a doctor for 2hrs following my admission to A&E and no-one inform us of what was going on. I spent 5hrs in your A&E and was only seen twice through out that time.

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Responses

Response from George Eliot Hospital - Acute Services 12 years ago
George Eliot Hospital - Acute Services
Submitted on 09/03/2012 at 17:00
Published on nhs.uk on 10/03/2012 at 04:01


I am sorry that you are unhappy with the level of care you received in the A&E department. We aim to provide quality care to al our patients. If you would like to discuss this further please contact our Patient Advice and Liaison Service on 024 7686 5550. PALS is open 08:30 - 5pm Monday to Friday .

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