"I feel the doctors and nurses work very well for..."

About: Royal Lancaster Infirmary

What I liked

I suffer with a skin complaint. My appointment was last Monday 5th March at 09.00 hrs very good service. The nurses on duty looked after me very well. This was at the 'Out Patients'. This was at the 'Day Care Unit'. I find it very helpfull to those who suffer from skin complaints who have problems putting cream or ointment on them.

Thank you very much.

David Pearce

Story from NHS Choices

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Response from Royal Lancaster Infirmary

Thank you for your kind comments regarding the care you received during your dermatology appointment at the Royal Lancaster Infirmary. We will pass your message on to the team involved. We understand that attending hospital can be a worry for patients, so our staff will be really pleased to read your comments about your treatment.

We place great value in the fact that local people continue to choose our hospitals and we openly encourage patients and visitors to give us their feedback. This will enable us to continually improve the services we offer and the experience our patients have whilst in our hospitals.

If you would like to be kept informed about developments at our hospitals, then please take a moment to sign up as a public member, you can do so via our website: http://www.mbht.nhs.uk/trust/how-to-become-a-member/

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