"3 ERPOC operations after a miscarriage"

About: Derriford Hospital / Gynaecology Sentinel Healthcare Southwest Community Interest Company / Referral & Appointment Booking Team

(as the patient),

I suffered a miscarriage at 10 weeks in September 2011. I had an ERPOC operation (surgical evacuation of retained products of conception) the same day. However, the operation did not remove everything. I had another operation 4-6 weeks later.

Again this was not successful as I was not given a scan to check the operation was successful.

I was referred again for a third time - this took about 4 weeks to get a first appointment - for another operation, but this time I was told is was not urgent and I would have to wait another two weeks. This had been ongoing for nearly 12 weeks.

For such a sensitive and emotional issue, the time taken to resolve was awful. I suggest a scan is given at the time of the first operation to ensure everything is resolved.

My doctor at Plympton Surgery was excellent in the care given.

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Responses

Response from Sentinel Healthcare

Dear Friend499

Thank you for taking the time to give feedback on your experience and I am sorry to hear that you have had such a terrible time.

In order to fully understand the problem here and be able to answer your question I feel I need to look into the history of your treatment and subsequent referrals. If you are happy to do so, please could you provide me with details of your name and NHS number by emailing them to ply-pct.Sentinel@nhs.net. This is a secure email address, is completely confidential and will only be read by a member of the Sentinel Clinical Assessment Team.

Many thanks.

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