About: St Peter's Hospital (Chertsey) St Peter's Hospital (Chertsey) Chertsey KT16 0PZ
What I liked
Our 7 month old baby had to have some blood tests, naturally we were a little concerned about this procedure on such a small baby. The phlebotomists were absolutely brilliant though - reassuring nervous parents, distracting the baby, and carrying out the procedure confidently and quickly. Although baby was unhappy with the tourniquet, we don't think she even felt the needle go in. Big thank you to them.
What could be improved
We did have to wait a little while. Understandable and acceptable in many cases, but with small baby it would have been good if they were running to time.