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Hospital Comment

Story from nhs.uk

"Hospital Comment"

About: Leighton Hospital

What I liked

Nothing

What could be improved

The staff, their bed side manner and aftercare.

Anything else?

I would not go back to this hospital if my life depended on it...a shambles !

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Responses

Response from Leighton Hospital 11 years ago
Leighton Hospital

Submitted on 18/05/2012 at 11:05
Published on nhs.uk on 19/05/2012 at 04:00

Mid Cheshire Hospitals NHS Foundation Trust thanks you for taking the

time to add your comments to this section of the NHS Choices website.

Given the details listed in your posting, we would like to contact the

relevant departments and ensure your concerns are properly responded to.

We aim for all patients to be treated with dignity and respect and we are sorry you

were disappointed with your care and treatment.

In the meantime, if you would like to discuss your concerns, you can

talk to our Patient Advice and Liaison Service in the strictest

confidence. PALS acts independently when handling patient and family

concerns, liaising with staff, managers and, where appropriate, other

organisations. You can contact PALS by:

· Calling into the PALS office in the main entrance reception area

at Leighton Hospital, Monday to Friday 9.00am - 5.00pm

· Telephoning: 01270 612410 (24 Hour answer machine.)

· Faxing: 01270 501646

· Emailing: PALS@mcht.nhs.uk PALS@mcht.nhs.uk>

· Writing to: PALS, Leighton Hospital, Crewe, Cheshire, CW1 4QJ

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