"Visiting times need to be published on the web..."

What I liked

Are there visiting times published anywhere on the QVMH web site as i cannot find them and they are most probably one of the main information requirements the public need to locate,

Tks

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Responses

Response from Karen Edmunds, Head of Patient Experience and Public Engagement, Engagement Team, Kent Community Health NHS Trust We are preparing to make a change

Thank you for giving us this feedback. We are in the process of updating our website and we will see how best to include this information. Please let us know if there is any further information that would be helpful by clicking on 'Talk to Us' on the website homepage: www.kentcht.nhs.uk

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Response from Karen Edmunds, Head of Patient Experience and Public Engagement, Engagement Team, Kent Community Health NHS Trust We have made a change

Hello, thanks to your feedback we have now updated our website with visiting times for all of our community hospitals:

http://www.kentcht.nhs.uk/our-services/adult-clinical-services/community-hospitals/

We are not able to directly update the information on NHS Choices, but we have raised this with them too.

Sorry again for the inconvenience caused to you.

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Response from Queen Victoria Memorial Hospital

Thank you for this feedback. I've asked our Communications Team to get this added. As you say it's one of the main information requirements for the public, and I can only apologise for this information not being on there. It may take a little while as we need to check with the hospital staff to make sure the information is correct. We have twelve community hospitals across Kent, and their contact details are on our website: www.kentcht.nhs.uk s in the meantime please ring to check visiting hours or contact our Customer Care Team kcht.cct@nhs.net tel: 0300 123 1807. Best wishes Karen Edmunds Head of Public and Patient Engagement Kent Community Health NHS Trust

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