"Very difficult to get referral from GP"

About: Sentinel Healthcare Southwest Community Interest Company / Referral & Appointment Booking Team

(as a relative),

Before I got my referral I had to almost beg the doctor over about 2 years to take this seriously and have my son be seen by a specialist. I had to ask for a second opinion by a second doctor, who was the one who referred me, but I am still appalled by the first and will refuse to see him from now on, due to his over busy attitude and comments he made.

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Response from Sentinel Healthcare

Dear impact926

Thank you for your feedback.

You seem to be describing a story that relates to your own GP practice, who may not currently subscribe to Patient Opinion. If you would like to make the surgery aware of your concerns we would be happy to pass them on via NHS Plymouth's Primary Care Team. To allow us to do this please could you kindly provide details of your name, date of birth and the name of your GP, by emailing ply-pct.Sentinel@nhs.net. This is a secure email address and will only be accessed by members of the Sentinel Clinical Assessment Service team.

Alternatively if you would like to raise a formal complaint please contact Heather Wood, Patient Advice & Liaison Service Co-ordinator, NHS Plymouth, Building One, Derriford Business park, Plymouth, PL6 5QZ.

Best wishes.

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