"Golden Jubilee is the cleanest and friendliest hospital I've been to"

About: Golden Jubilee National Hospital / Trauma & orthopaedics

(as the patient),

Going into hospital to have my knee replaced wasn’t something I was looking forward to, but I was put at ease right away and had everything explained clearly. I stayed on ward 2 west. The whole range of staff that I came into contact with were first class and nothing was a bother in fact it was quite the opposite they couldn’t do enough for me.

Unlike other hospitals I’ve been in (both NHS and private) there was never a mention of "this isn’t really my job" or "I'm busy" which was a refreshing change. The choice of meals and serving was second to none.

If all surgeons, nurses, catering staff and cleaners had the same attitude as the employees in this hospital I don’t think there would be a single complaint about any hospital. My surgery was followed by good monitoring of my wellbeing and condition of my pain. I would also like to say that the Golden Jubilee is one of the cleanest hospitals I have ever been in, if not the cleanest and friendliest.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Christine McGuinness, Communications Manager, Golden Jubilee National Hospital

Dear Magnetcic961

Thanks for telling us about your experience at the Golden Jubilee National Hospital.

It’s good to know that you feel that we are one of the cleanest and friendliest hospitals you have ever been in – we will always try our best to keep it this way.

Best wishes for your continued recovery.

Christine

  • {{helpful}} of {{total()}} people think this response is helpful