From arrival in the main hall reception to checking with the Sentinel desk, the staff were all courteous, friendly and informative. Waiting time was minimal.
Doctor Doyle and his HC assistant were receptive and immediately made me feel at ease. Any anxiety I may have felt quickly disappeared, and I felt relaxed and comfortable. Interpersonal skills of all staff I interacted with were top notch.
Two tiny gripes:
1. Car parking at Mount Gould is inadequate, both on site and on adjoining roads.
2. There seemed to be a proliferation of staff toing and froing with kettles in the public areas.
A good experience!
"A good experience with Sentinel ENT"
About: Livewell South West Livewell South West Plymouth PL4 7PY Sentinel Healthcare Southwest Community Interest Company / Ear, nose and throat service Sentinel Healthcare Southwest Community Interest Company Ear, nose and throat service Plymouth PL6 5QZ
Posted by crafty658 (as ),
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