"Fantastic"

What I liked

My 1 year old son had had his fingers trapped in the door by his older brother and by the time I got upto the MIU it was 8pm and the nurse on duty was closing up for the night. She kindly told me to bring my son in so that she could examine his fingers.

Never once was I made to feel like I was holding her up from leaving after her long shift had finished and she made an appointment for me to come back in the next morning for further assesment.

Having 2 young and boistrous boys, I have had to visit Falmouth MIU several times now and I have always found the staff there to be extremely kind and helpful and would recommend to anyone

Story from NHS Choices

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Responses

Response from Falmouth Hospital

Thank you for your feedback. We want to make sure that our teams know when they have made a positive difference, so we will pass your appreciation on to those who were involved in your experience of care.

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