"Processes the ward operates in is completely..."
About: Worcestershire Royal Hospital Worcestershire Royal Hospital Worcester WR5 1DD
What I liked
Cleanliness and dignity exhibited by nurses and some doctors very good.
What could be improved
Ambulance diagnostic report went missing despite doctors saying they consider them of great value.
4 different doctors asked the same questions 'seperately' within 1 hour 20 minutes. Can we afford that?
No attempt to speak clearly and slowly despite elderly hearing impediment.
Excellent detailed consultation with one specialist who determined tests treatment and minimum 5 days to complete whilst in hospital. Only to be told 10 minutes by a doctor I have never seen before telling me that one could go home now!!
Lovely nurses and doctors but processes completely broken!
Abject inefficiencies resulting in generating a perception of confusion.