"Luckily my allergic reaction wasn't fatal this..."

About: Bradford Royal Infirmary

What I liked

I attended BRI accident and emergency following a severe allergic reaction which made me have difficulties breathing, I was brought in by ambulance.

I was seen by triage within 5 minutes but was then sitting in the waiting room, struggling to breathe for 4 hours!! when my partner eventually arrived he questioned how long it would be before I got seen by a doctor, they told him I had been discharged as I didn't respond to my name being called. (I didn't hear my name being called, I was too busy concentrating on my breathing pattern as advised by the paramedic)

They asked about allergies but did not give me a red wrist band

What could be improved

They could have looked for me...

Anything else?

very disappointed.

Story from NHS Choices

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