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a fantastic service by all staff

Story from nhs.uk

"a fantastic service by all staff"

About: Colchester General Hospital

What I liked

I liked the way the staff made me feel important. They were cheerful and very reassuring. The consultant explained what was going to happen as did the nursiong staff every step of my proceedures.

What could be improved

nothing i was completely satisfied

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Responses

Response from Colchester General Hospital 9 years ago
Colchester General Hospital

Submitted on 02/02/2015 at 12:09
Published on nhs.uk on 03/02/2015 at 00:01

Many thanks for your comments and taking the time to submit them. We try really hard to improve our services based on the comments we receive from our patients, their relatives or carers. We have a quarterly At Our Best Awards scheme which recognises staff achievements and thanks them for what they do. It has a team category, an individual and a volunteer category. You could enter the team/the person you were kind enough to write in about, by clicking here! http://www.surveymonkey.com/s/At_Our_Best_Awards Also, could you email me, using the reference “+ve Comment on Gastroenterology and hepatology services at 01/03/2012 15:57:35 ”, please so we can pass on your good wishes? Many thanks Paul Searle, Head of Communications Colchester Hospital University NHS Foundation Trust info@colchesterhospital.nhs.uk

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