"disgusted"

About: The Royal Victoria Infirmary

What I liked

nothing

Anything else?

The doctor was i the most inconsiderate person i have ever met i have had 2 operations and still not right due to lack of care

Story from NHS Choices

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Responses

Response from The Royal Victoria Infirmary

Thank you for taking the time to post your comments on NHS Choices about your experiences within the Gynaecology department at the RVI. As an organisation we strive to deliver high quality care at all times and it is very disappointing for us to read your ratings and feedback about the care you have received.

You obviously feel that there have been problems with the hospital environment, your care and the staff involved – all of which we take very seriously. Your comments have been passed onto the Manager and Matron for Gynaecology, who will ensure that your feedback is shared with staff, so that improvements can be made. However, without further information about you, it is not possible to investigate your concerns in detail. To help us to do this, it would be useful if you could contact Mr Paul Anderson, Patient Relations Manager or Matron Angela Barnes, Gynaecology on 0191 233 6161. Alternatively, you may wish to contact the Patient Advice and Liaison Service (PALS) on 0800 032 02 02 who can help address queries and concerns about the NHS.

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