"A really good standard of care"

Thank you very much for taking the trouble to provide such positive feedback on your experience of the Urgent Care Centre at Hemel Hempstead Hospital. We see the issue of good communication between staff and patients as absolutely fundamental to a patient’s experience, so we’re delighted that it met with your satisfaction. Your comments have of course been passed onto the staff who were responsible for your care, of which they were delighted to receive.