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Care Opinion

Very good

Story from nhs.uk

"Very good"

About: Darlington Memorial Hospital

What I liked

I was on ward 34 room 1. All the staff were very pleasant and very patient. I found their care of patients absolutely brilliant, they made my stay in hospital much easier. My thanks to all of the staff nurses cleaners auxillaries etc.

What could be improved

Unfortunately due to laws the staff cannot stop disruptive patients wandering off the premises.

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Responses

Response from Darlington Memorial Hospital 12 years ago
Darlington Memorial Hospital

Submitted on 27/02/2012 at 14:56
Published on nhs.uk on 28/02/2012 at 04:00

Dear Mr Breheny,

Thank you for providing feedback on your recent admission to Ward 34 at Darlington Memorial Hospital.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received. Your comments regarding disruptive patients have also been noted.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant staff.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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