"very busy department, nursing care good. Doctor..."

About: Dewsbury & District Hospital

What I liked

nursing staff were very busy but tried very hard to treat patients well and give full information and support. Xray staff were polite, respectful and tried hard to minimise pain when taking the xrays.

What could be improved

Doctor was abrupt and patronising on this occasion although previously I have always received good medical care. Prehaps they felt the pressure as on this day Dewsbury A & E was the only one open of the 3 A & E's in the Mid Yorkshire trust.

Story from NHS Choices

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Responses

Response from Dewsbury & District Hospital

We are sorry that the attitude of the doctor was apparantly inappropriate and would be pleased to investigate if the patient would like to contact us dire ctly. The email address is pals@midyorks.nhs.uk

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