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Care Opinion

not good

Story from nhs.uk

"not good"

About: Milton Keynes Hospital

What I liked

nothing

What could be improved

Communication between patient, family and staff.

More care in relation to the elderly, confused patient rather than the short tempered attitude.

Making sure patient was eating.

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Responses

Response from Milton Keynes Hospital 12 years ago
Milton Keynes Hospital

Submitted on 05/03/2012 at 16:42
Published on nhs.uk on 06/03/2012 at 04:01

Thank you for taking the time to give your views about our services. We are currently working to improve our communication with patients and are also reviewing our care of the elderly to see if any improvements can be made.

Unfortunately in this case we are unable to provide direct feedback to the staff involved because it isn’t clear which area of the hospital your comments relate to. However if you would like to contact our Patient Experience Team on 01908 243181, they will look into this further for you.

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