"Good personal care with professional expertise and..."

About: Lymington New Forest Hospital

What I liked

Friendly reception & staff. Caring treatment. Willing attention to personal needs - just what I have come to expect at Lymington Hospital!

What could be improved

I expected to have Wifi access available whilst I underwent my extended infusion treatment. There was a network available, but patients were not allowed to know the password, apparently because of fear of hacking! I found that insulting, although I did not blame or criticise the nursing staff for this Administration problem. Can you reconsider, or install a separate public Wifi in the building?

Anything else?

Overall a friendly Hospital with excellent staff.

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Responses

Response from Lymington New Forest Hospital

Thank you for your kind comments regarding Lymington New Forest Hospital.

In relation to your concerns relating to not being able to use Wi-Fi whilst under going your treatment, although the hospital does have Wi-Fi this is purely to ensure that specific services within the hospital are able to run. We do not offer Wi-Fi facilities for patients or visitors presently but I have ensured that the Non Clinical Services Manager has been made aware of your feedback.

Kind regards

Ben Prior

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