"Abominably poor service with total lack of patient..."

About: Huddersfield Royal Infirmary

What I liked

Nothing

What could be improved

Standards of service

Anything else?

Put more staff on if needs be this will reduce time and suffering whilst waiting for treatment in casualty. I went home after 1.5 hours have received no treatment other than being spoken too by the triage nurse.

Story from NHS Choices

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Responses

Response from Huddersfield Royal Infirmary

Thank you for providing valuable feedback on your experience of using our services and we are sorry that you have concerns regarding your waiting time. We are happy to look into these concerns further and it would be helpful if you could contact our Patient Advice & Complaints Service on 0800 013 0018 or email us at patientadviceandcomplaintsservice@cht.nhs.uk.

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