"Excellent care and thorough treatment"

What I liked

I was referred by my doctor to A&E and from that moment I would rate my care as exceptional. I was admitted with a life threatening condition and the doctor I saw in A&E reassured me, kept me continually updated and began treating me immediately. I had to undergo a number of tests and procedures which were all carried out in a timely manner without fuss or alarm. Upon diagnosis I was admitted to G4 Byron and stayed in a side room which I found to be exceptionally clean. All the nurses were very nice, professional and caring. I realise that a lot of people would expect this of them at all times but I think when doing a job that is so pressured and demanding the ability to remain kind and patient throughout is a very special skill. After a few days I was desperate to wash my hair but was physically unable to, I mentioned this to a nurse and she arranged for someone to help me which made me feel ten times better. This was just one of the small gestures that made my experience such a positive one. I can't fault the staff or treatment I received at Frimley Park in any way.