"Consultant medical opinion inaccurate"

About: Bmi - The Saxon Clinic

What I liked

Nursing staff were very helpful

Receptionist was friendly and appointment was quick

What could be improved

Consultant was helpful and said possible diagnosis, and at the time I was pleased with the treatment plan.

Until I received the a copy of the clinic letter from my GP, and also spoken to my GP.

The Consultant said to my GP another possible diagnosis that was totally inaccurate.

My family and I are very distressed after reading the clinic letter. The Consultant did not mention this to me or my family.

Anything else?

Very disappointed and angry

Story from NHS Choices

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Response from Bmi - The Saxon Clinic

We are sorry this patient has experienced problems at our hospital. We are conducting a full investigation and will be meeting with the patient directly to resolve the issues.

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