"Feedback at Woody's in Wathwood Part 2"

About: Wathwood Hospital

(as a staff member posting for a patient/service user),

Wathwood Hospital is a 60 bedded medium secure unit for individuals who require assessment and treatment of mental health difficulties in a secure environment. The hospital offers sporting, leisure, and educational activities alongside a structured therapy programme.

The Involvement team visits patients informally at Woody's shop on the hospital site. This time we went along with a service user Governor of the Trust and a volunteer to hear patients stories. This is what patients and staff say about Wathwood:

'I am new here, only been here a week it's ok so far. I'm going to do some cooking and relaxation and staff seem ok.'

' We could do with more advocacy so we can talk to someone independent about our needs'

' I've been here a year, not sure how I feel as I've been excluded form the outside world. I think I've improved but that may be down to the medication'. I have 1:1 time with therapists and staff.'

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Responses

Response from Philip Dickinson, Ward Manager and Involvement Lead, Wathwood Hospital, Nottinghamshire Healthcare NHS Trust

'I am new here, only been here a week it's ok so far. I'm going to do some cooking and relaxation and staff seem ok.'

I am glad that staff seem ok and I am sure that as time progresses more activities will be on offer and the relationship with staff and peers will develop.

"We could do with more advocacy so we can talk to someone independent about our needs"

We have current increased our advocacy service and have a male and female advocate who are available throughout the week and they attend the patients forum every two weeks. We also have an Imam, Catholic Priest and non denominational Chaplin attending Wednesdays and Fridays who make themselves available to all patients if the want to discuss private issues. This forum of the patient’s opinion site will also allow individuals raise issues and needs and they can be discussed openly but anomalously. If the needs can be addressed in hospital please speak to your named nurse or OT or attend the patients forum or weekly community meeting held on the ward. Alternatively you could write a letter to the Matron in the hospital or ask staff to locate the numbers for a solicitor who can act as an advocate.

' I've been here a year, not sure how I feel as I've been excluded form the outside world. I think I've improved but that may be down to the medication'. I have 1:1 time with therapists and staff.'

Wathwood have an average stay of less than two years and before people move on leave is requested and patients will be supported on leave. I am also happy to see that the medication and 1-1 time with staff have helped you feel improved.

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