"Brilliant treatment but not one I wish to repeat"

About: Heartlands Hospital

What I liked

Heartlands took me in from another hospital as an emergency and basically saved my life. They treated me as a person, not a case, with care and dignity and were very caring. Even the dinner ladies were brilliant!

What could be improved

Not having to wait so long for a bed but I do realize why.

Anything else?

If I have to return I know standards so I shall not be alarmed by scaremongering stories

Story from NHS Choices

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Responses

Response from Patient Engagement Office and Project Manager, Heart Of England NHS Foundation Trust

Thank you for taking the time to share your feedback with us and we are delighted to hear your experience was a very positive one for you.

Response from Heartlands Hospital

Thank you for taking the time to share your feedback with us and we are delighted to hear you were happy with the care and treatment you were given.

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