"Leave this place alone and go to Stroud. Great..."

What I liked

The car park.

What could be improved

My mother was admitted just before Christmas. She's 89. While she was there, she had three falls, one of which whacked the back of her head, making her extremely unsteady - and therefore much more likely to fall - and one which broke her hip. The attitude of the staff was 'What else could we have done?' Quite a lot, I think. Being vigilant would have helped. . Relatives trying to visit my mother on one occasion could not find any nurses, either on the desk, in the wards or the corridors. It was close to Christmas so let's just shrug.

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Responses

Response from Cirencester Hospital

Many thanks for taking the time to share this feedback. I am sorry to hear about your experiences at Cirencester Hospital - Would you be happy to get in touch with our service experience team so we can get a few more details and look into this for you? You can contact the team on 0300 421 8313 between 9am and 5pm, Monday to Friday or email: yourexperience@glos-care.nhs.uk

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