"it was very dirty, I wouldn't go there again"

About: Chase Farm Hospital

What I liked

There was a monitor showing the waiting time

What could be improved

The Hospital was very dirty and the equipment seams very old

I would consider even the age of the sick person as a priority element to decide when to visit her/him.

My 3 years old child was supposed to be visited later than 1am, after 3 hours of waiting time.

And we had only 4 persons before us. 3 hours for 4 persons is really a too slow service and there were no emergencies.

Story from NHS Choices

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Responses

Response from Chase Farm Hospital

Thank you for taking the time to submit your comments. We apologise for the inconvenience and for any unnecessary distress that you and your family were caused. Your comments have been forwarded to the A&E department for them to look into the points that you have made regarding the queuing system.

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