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"very impressed, from calling Ambulance service to..."

About: Torbay Hospital

What I liked

My Wife and I were on Holiday arriving Hotel on 30/01/2012 and called Abulance service 0600 hrs on 31st Jan, getting to Torbay AEU for 8am greeted very well and as we had to wait were offered refreshments (and accepted) a couple of times, in fact I finished up in the AEU Ward Bay 7, for 4 days 3 nights, and cannot fault any think that took part the whole time I was there, as I had displaced a 18 year old Hip replacement I was unable to walk, but all staff went out of their way to make my stay as comfortable as possible I wanted for nothiing.

and want to thank all who were on that ward / bay7 from Tuesday 31st Jan t0 Friday 3rd Feb.

Gordon Noke (William.)

sorry for delay but Spent another 8 Days at Hospital in Shipston on stour.

What could be improved

very little, in such a busy invironment, other than able to pick all grateful patients

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Responses

Response from Torbay Hospital 12 years ago
Torbay Hospital
Submitted on 22/02/2012 at 12:04
Published on nhs.uk on 23/02/2012 at 04:00


Thank you for your comment. We are pleased you had such a positive experience of our emergency care services, and that you felt comfortable and well looked after during your stay on one of our wards. We hope you are now in good health and are able to return and enjoy a holiday on the English Riviera in the near future.

Kind regards

Torbay Hospital

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