"Good service and excellent doctor"

About: The Royal Victoria Infirmary / Accident & emergency

(as the patient),

I was treated in the RVI in Newcastle 2 nights ago.

Despite them being very busy with lots of ambulances, police and lots of other patients on stretchers, they were very efficient and had service with a smile.

The doctor who looked after me was a lovely Scottish doctor with an excellent manner who was very knowledgable and sensible.

Not enough good things are said about the NHS, this Casualty department is a success.

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Response from The Newcastle upon Tyne Hospitals NHS Foundation Trust

Thank you for taking the time to provide this positive feedback on your experience when attending the Emergency department at the Royal Victoria Infirmary.

We always endeavour to deliver a high quality service to our patients and your comments will be shared with the staff in the department, who will be encouraged by your positive remarks.