"South Petherton Hospital is a model for all to aim for"
About: South Petherton Hospital South Petherton Hospital TA13 5AR Specialist mental health services / Support time and recovery services Specialist mental health services Support time and recovery services TA6 4RN Yeovil District Hospital / Accident and emergency Yeovil District Hospital Accident and emergency Yeovil BA21 4AT Yeovil District Hospital / General medicine Yeovil District Hospital General medicine BA21 4AT
Posted by Birdseye (as ),
My husband had a stroke and was admitted via A&E to Yeovil District hospital. Whilst very poorly with total one side paralysis he was often left for long periods (longest timed 1hr 30min) with the bell not being answered until he had wet or soiled himself. Whilst poorly he still had dignity but this was soon stripped away when it was stated that it would be easier if he wore a nappy. He was considerably confused and failed to understand much of what he was being told and I felt I was really left out of things unless I happened to be there at the time. We were both in utter dispair after two weeks.
What a breath of fresh air when he got to South Petherton he became a person again. The staff treating him as a human being, not making a fuss about the occasional accident and all talk became of how much he could do not what he could not. I was involved in all aspects of his care and treatment the staff making sure we BOTH understood what was happening and why. We know that things are not always perfect mistakes happen, staff shortages occur it is how these things are dealt with that matter. We do not believe the nurses are different many of them having previously been at Yeovil. Having spent a lifetime in industry we both know that the atmosphere and strengths come from the top down, well done Matron, always about and happy to speak to all staff, patients and carers you have/are creating a fine example of how a hospital should be run, for the benefit of the patients.