"Cannot thank all the staff enough excellent work"

About: Solihull Hospital

What I liked

In february i was admitted by ambulance to solihull hospital with chest pains. I was seen after a few minutes and had heart rate and stats done by a nurse then was seen by a doctor, Dont know his name but wish i did as he was one of the best doctors i have ever seen ! He arranged for a chest x-ray where it was discoverd i had three broken ribs on my left side a one on the right he also diagnosed correctly that i had a clot on the lung also at this stage he arranged for me to see a heamatology specialist who was also excellent and provided me with all the answers to the questions i had. My treatment will be ongoing but i cannot thank the doctor and the specialist enough for the fantastic job they did for me and also to the nurse who looked after me for the time i spent in there.

What could be improved

Nothing totally proffesional job done by all staff on duty.

Anything else?

Thank you so much for easing my pain and putting me and my wife at ease by answering all the questions we both had and for the proffessional way they all carried out their jobs.

Story from NHS Choices

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Responses

Response from Patient Engagement Office and Project Manager, Heart Of England NHS Foundation Trust

Thank you very much for taking the time to share your feedback with us. If you would like to email your name to catherine.williams@heartofengland.nhs.uk we can then check on our system which staff saw you and pass on your feedback (if you wish for this to be done).

Response from Solihull Hospital

Heart of England NHS Foundation Trust would like to take the opportunity to thank you for your feedback and comments on NHS Choices website, this website also feeds into the Patient Opinion website, www.patientopinion.org.uk which is viewed daily by the Trust and a response to your posting will be available here. If you are unable to view the response and would like to discuss further please do not hestitate to contact us (Patient Services on 0121 424 0808) alternatively on www.patientservices@heartofengland.nhs.uk Kind regards Patient Services Department

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