"i would never like to go to this hospital."

About: Royal Blackburn Hospital

What I liked

the day my mother was discharged from ward c 10

What could be improved

bedside manor, attitude of the nurses, cleanlyneglect of patient care.ness on the ward,lack of comunication from the nurses,

Anything else?

i am disgusted with the way the nurses treat the elderly patients.the lack of care and help the nurses gave was terrible.my mothers tablets went missing.the amount of times patients wanted helping while the nurses were sat at the desk laughing and joking is disgusting and unprofesional.

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Responses

Response from Royal Blackburn Hospital

We are sorry to hear of your concerns about your mother's care when she was at Royal Blackburn Hospital. We would appreciate it greatly if you could contact us so that can look into the areas you have highlighted in more detail as we want to learn from all feedback. Our Patient Advice and Liaison Service (PALS) can be contacted by telephone 0800 5872586 or by e-mail PALS@elht.nhs.uk. Many thanks.

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