"Productive, effective and reassuring."

About: Norfolk & Norwich University Hospital

What I liked

The nurses and doctor I saw were caring and competent. Especially when dealing with personal/difficult issues. They were not patronising like some can be to younger patients (I am 20 years old) but were still 'warm'' in their attitude.

What could be improved

Nothing.

Anything else?

It took the nurse one try to take my blood (which has never happened before) and it wasn't at all painful which was impressive.

Story from NHS Choices

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Responses

Response from Norfolk & Norwich University Hospital

Thank you for your feedback which we will pass to the team involved.