"Not so pleasent!"

About: Northwick Park Hospital

What I liked

I liked the care and attention of some ot the mid-wifes.

What could be improved

- The staff can work a bit better in terms of informing the patients about what they plan to do next.

- Some of the mid-wife’s very extremely rude and one in particular made my wife cry. bearing in mind she is a new mom, I am extremely dis-satisfied with the kind of respect they have shown. I was amazed how we can be treated like that but had to keep quite as my wife has to stay a couple of nights at the hospital..

- Respect the feelings of the Patients and keep them well informed of what is happening.

.

Anything else?

I would add more comments once we have a bit more time,

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Responses

Response from Northwick Park Hospital

We were sorry to learn of your concerns about the attitude of some the midwives who cared for your wife and also to hear that communication with you and your wife was poor. Your comments will be passed on to the Head of Midwifery so that she can take appropriate action.

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