"the doctor should be retrained. .i was treated..."

About: Solihull Hospital

What I liked


What could be improved


Anything else?

i was treated like rubbish from start to finish. the doctor would perform the procedure.he did not.it wasdone by a nurse. the procedure would take a few minutes.it did, after a three hour wait i was attended to and left with trosers and underclothes soaked with blood and water. i have had to throw away my trousers and many garments

Story from NHS Choices

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Response from Patient Engagement Office and Project Manager, Heart Of England NHS Foundation Trust

Thank you for your feedback and we are sorry to hear your care and treatment fell well below the standard we would expect from our staff. Due to you not putting details of which ward/area you were on, we cannot act on your feedback. Therefore if you could contact our Patient Services team on 0121 424 0808 anytime between 9.00 am and 5.00 pm Monday to Friday, they can discuss your issues and investigate these with the staff involved.

Response from Solihull Hospital

Heart of England NHS Foundation Trust would like to take the opportunity to thank you for your feedback and comments on NHS Choices website, this website also feeds into the Patient Opinion website, www.patientopinion.org.uk which is viewed daily by the Trust and a response to your posting will be available here. If you are unable to view the response and would like to discuss further please do not hestitate to contact us (Patient Services on 0121 424 0808) alternatively on www.patientservices@heartofengland.nhs.uk Kind regards Patient Services Department

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