On arrival, service was very good. However, unknown to patients who were waiting, the consultant had been called out to an emergency. I sat for over 2 hours before we were told why there was a long delay. Naturally we appreciate the obvious hold up, but I think we should have been told earlier. I was in the hospital for over 3 hours for a short eye test. Everything else was very very good. Circumstances were to blame for the delay.
"No communication about delay at New Victoria Infirmary"
About: New Victoria Hospital (Glasgow) New Victoria Hospital (Glasgow) Glasgow G42 9LF
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