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Wells Road Centre

Posted By Batman

"Wells Road Centre"

About: Nottinghamshire Healthcare NHS Foundation Trust / Adult mental health (inpatient)

(as a staff member posting for a patient/service user),

A group of us went to visit Thurland ward, as part of a project to help get access to the information that is held about patients and how it can be accessed by the patient. We had a very positive meeting with 2 service-users and 4 members of staff. Many ideas were exchanged about how we could encourage patients to seek more information, in a bright and eye-catching way. Another meeting has been planned, so we can all make a final decision!

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Responses

Response from Jane Danforth, Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust 12 years ago
We are preparing to make a change
Jane Danforth
Involvement & Experience Officer, Involvement, Experience and Volunteering Team,
Nottinghamshire Healthcare NHS Trust

Hello, my name is Jane Danforth. My role involves helping our service users, volunteers and staff to understand that Notts Healthcare wants to hear stories about our services. We reply to every story and it really helps us to improve what we do, how we do it and to hear about what works well too.

Submitted on 09/02/2012 at 18:28
Published on Care Opinion at 20:05

picture of Jane Danforth

Thank you for sharing your story.

Can you let us know how you get on with this? We are always trying to improve communication for patients and would be interested in hearing about improvements on Thurland Ward.

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